Frequently Asked Questions

Everything you need to know about our premium wall maps and decor.

How are the maps packaged for shipping?

All maps are carefully rolled in protective tissue paper and shipped in heavy-duty, reinforced cardboard tubes to prevent any creasing or damage during transit.

What materials are used for Mapworld products?

We use archival-grade 200gsm matte paper and eco-friendly UV-resistant inks to ensure your map remains vibrant and fade-resistant for decades.

Do you offer custom framing services?

Currently, we offer high-quality magnetic wooden hangers and standard framing options for select sizes. Please check the 'Framing' section on the product page for availability.

What is your return policy if I change my mind?

We offer a 30-day window for returns on all standard items. The product must be in its original packaging and unused condition. Please note that custom-printed maps are non-refundable.

How long will it take to receive my order?

Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.

Can I request a custom location or design?

Yes! We love custom projects. You can use our 'Custom Map Builder' tool or contact our design team directly to create a map of a specific coordinate or sentimental location.